Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
In this review, we took a close look at Dunder Casino. Our casino review process helped us check both its benefits and its drawbacks. Our team looked into things like the casino's Terms and Conditions, licenses, player complaints, support, and limits. This helped them form a clear view of how safe and fair this casino is for players.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Dunder Casino has an Above average Safety Index that sits at 7.2, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our Dunder Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of Dunder Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Dunder Casino, we read and assessed Terms and Conditions of Dunder Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based upon our estimates and collected information, we consider Dunder Casino a very big online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature Dunder Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Dunder Casino has landed an Above average Safety Index of 7.2. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Note: As far as we are concerned, Dunder Casino is related to 4 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Dunder Casino.
Terms and Conditions of Dunder Casino
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Dunder Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Dunder Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 12 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,345 black points in total, out of which 2,923 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Dunder Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 4 players, Dunder Casino does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company information
Dunder Casino is owned by Dunder Limited, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
Dunder Casino was licensed by regulatory authorities in these specific countries or geographic areas: Malta (Malta Gaming Authority), Sweden (Spelinspektionen).
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 50,000 per month
No win limit
USD 50,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The options available at Dunder Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Finnish
Swedish
Norwegian
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Dunder Casino, your account, withdrawals, or anything else. According to our tests and collected information, Dunder Casino has a good customer support.
Dunder Casino slots and casino games
Players can enjoy these types of casino games at Dunder Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Scratch cards, Crash games, Other games.
Casino games supplied by 30 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, iSoftBet, Nextgen Gaming, ELK Studios, Push Gaming, Lightning Box, Rabcat, Genesis Gaming, Relax Gaming, Greentube, Oryx Gaming, Stakelogic, Gamomat, Kalamba Games, Bally Wulff, Hacksaw Gaming, PG Soft (Pocket Games Soft).
Dunder Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 2 bonuses from Dunder Casino, including:
100% up to 2,000 kr
100% up to C$200
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Dunder Limited
Established
2016
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Dunder Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 12 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
User reviews
User reviews of Dunder Casino
This is a place to share experience with Dunder Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Reopend my account after several years of not playing here, and that was a mistake. Deposited a substantial amount of money, kept the bets conservative, and lost in a way I haven't lost before anywhere, ever. I mean dead spins and an RTP that defies logic. Closed my account again but forever this time.
Great customer service. Friendly, prompt and helpful.
The RTP was so bad I had to wonder if something was broken.
Could have gone to Vegas for the amount I lost here in 24 hours. And should have.
This casino has a great variety of games, there are enough interesting games for me. Good bonus on the first deposit. There are attractive bonuses. All my transactions went quickly.
Dunder Casino
Hi there Zipp0,
Thanks for your review!
We're glad to hear you're happy with your experience here at Dunder, that's awesome. We'll keep working to ensure it only gets better from here :)
If you ever need any assistance feel free to email us at help@dunder.com or come over to our live chat!
I actually really like the idea of Dunder Casino because it is named after my favourite show's award ceremny, the Office. It has great and unique games to play and is full with amazing bonuses that players have the luxury of enjoying. My only thing that needs imporvement is its reward system which can be a tad challenging to understand, but it's still an amazing site for games and casinos. I have received a lot of bonuses that led to wins and extra wagers and i was never bored playng on this site. I just hope there are more to the site like games I like personally, but Ill be fair by saying that the gaems are more than enough to go around. I hope you guys will get to try it out soon and I cant wait to go back to Dunder Casino the moment I get my chance to visit the site again.
Discussion
Dunder Casino discussion
Discuss anything related to Dunder Casino with other players, share your opinion, or get answers to your questions.
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