Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
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Jannete H.
Author
Jannete Hills
Casino Analyst
Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
Here is what we found when we reviewed DraftKings Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. DraftKings Casino earned a Very high Safety Index of 9.8. This confirms it as one of the safest and most fair casinos in our database. Take a look at our full DraftKings Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of DraftKings Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of DraftKings Casino, we read and assessed Terms and Conditions of DraftKings Casino in-depth. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Considering our estimates and the factual data we have collected, DraftKings Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
To our knowledge, DraftKings Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, DraftKings Casino has scored a Safety Index of 9.8, representing a Very high value. This casino is an excellent option for most players who are in search of an online casino that is committed to fairness.
Reviewing the T&Cs of DraftKings Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of DraftKings Casino during our review.
Player complaints submitted about DraftKings Casino
When it comes to our casino reviews, player complaints matter a great deal. They help us understand the real issues players face and how each casino deals with them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 63 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
DraftKings Casino user reviews and feedback
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 5 reviews, but have only received 3 player reviews of DraftKings Casino so far. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Company information and licenses of DraftKings Casino
DraftKings Casino is in the ownership of Crown DK CAN Ltd. and has an annual revenue estimate greater than $1,000,000,000. Based on the revenues, we consider it to be a very large online casino.
DraftKings Casino holds a gambling license in Ontario issued by iGaming Ontario.
Note: DraftKings Casino is linked to land-based casinos and betting establishments. The online casino website would have a lower Safety Index on its own, but it has been increased slightly due to the presence of physical venues and the credibility they lend to the online casino.
Withdrawal limits, win limits, and payment method options
DraftKings Casino supports 7 payment methods. This includes: Mastercard, VISA, PayPal, American Express, Interac, Check (Cheque), Discover.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Support and language availability
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at DraftKings Casino.
Language
Website
Customer support
Live chat
English
We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. When we tested DraftKings Casino's customer support, we found it to be average.
Slots and casino games at DraftKings Casino
DraftKings Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 84 providers. This includes NetEnt, Playtech, Play'n GO, IGT, Evolution Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Scientific Games (SG Digital), Amaya, Nextgen Gaming, ELK Studios, Evoplay, Ezugi, Wazdan, Lightning Box, Red Rake Gaming, Rabcat, Iron Dog Studio, High 5 Games, Greentube, Ainsworth Game Technology, Inspired Gaming, PearFiction Studios, Adoptit Publishing, Ino Games, Oros Gaming, Fantasma Games, Casino's Own Original Games, Indigo Magic, Wizard games, Wishbone, Slingshot Studios, Alchemy Gaming, Shuffle Master, GONG Gaming Technologies, Nailed it! Games, Fortune Factory Studios, All For One Studios (ALL41), Everi, Spin Games, Armadillo Studios, Northern Lights Gaming, Incredible Technologies, Bet Digital, Foxium, AGS, Buck Stakes Entertainment, Aristocrat, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Reel Play, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Slingo, Neon Valley Studios, Octoplay, Crucible Gaming, Stakelogic, High Limit Studio, Pulse 8 Studios, Neko Games, Gold Coin Studios, Konami, Side City, Aurum Signature Studios, Design Works Gaming (DWG), Just For The Win, Games Global, Gaming Realms, Light & Wonder, Snowborn Games, Stormcraft Studios, Spinberry, Circular Arrow, Coin Machine Gaming, Red7, 4ThePlayer, Hacksaw Gaming, The Games Company, Ruby Play.
DraftKings Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
Sadly, there are now no bonuses available from DraftKings Casino stored in our database.
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Crown DK CAN Ltd.
Operator
Crown DK CAN Ltd.
Established
2018
Estimated annual revenues
> $1,000,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of DraftKings Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Reputation helped by land-based casinos or betting shops
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at DraftKings Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Most popular games
Wanted Dead or a Wild
by Hacksaw Gaming
Book of Dead
by Play'n GO
Power of Gods: Hades
by Wazdan
Power of Sun: Svarog
by Wazdan
Le Bandit
by Hacksaw Gaming
Gonzo's Quest
by NetEnt
Cleopatra
by IGT
Reactoonz
by Play'n GO
Starburst
by NetEnt
Moon Princess
by Play'n GO
Legacy of Dead
by Play'n GO
Rise of Olympus
by Play'n GO
Game providers
Show all
(84)
Game providers (84)
Casino Bonuses
DraftKings Casino bonuses
Browse all bonuses offered by DraftKings Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by DraftKings Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
Not limited for CAD
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CAD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Subpar
Average response time: 2m
Based on 6 tests
Date and tester
Response time
Rating
27 Apr 2026
Zuzana C.
2m
Subpar
25 Oct 2024
Zuzana C.
Not measured
Subpar
03 Oct 2023
Zuzana C.
Not measured
Subpar
27 Feb 2023
Michaela S.
Not measured
Subpar
15 Apr 2021
Nikolas B.
Not measured
Good
27 Apr 2020
Tomas B.
Not measured
Subpar
User reviews
User reviews of DraftKings Casino
This is a place to share experience with DraftKings Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 3 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
They have lots of different names or persons in the customer service, every time I email them someone new respond to the same email to but none of them mentioned anything about that unclear bonus, I still hoping they return my original deposit back to my account, nonesense, this kind of bonus is rip off and trap.
bonus was unclear, I trapped in their bonus system and I find out no progress over wagering requirment after I played over $2000, site was showing I did only %1 toward wagering in X10 wagering bonus , after I complaned that I don't want this bonus and I don't see progress they confiscated my deposit and closed the accont
• 2 years ago
I occasionally deposit at DraftKings because I like a particular game. On the whole the game selection is not as good as other places I play, but I do enjoy some of the DraftKings exclusive games they offer.
They will sometimes drop a free $5 in the account (not often). The playthroughs on promos and bonuses is fair. Their loyalty system is midrange as compared with others that I take advantage of regularly.
I can't comment on customer service as I haven't had a need to contact them for any reason.
The only major complaint I have is that often I am unable to play due to geolocation issues. Even though I am located almost in the exact center of Ontario, there are no cell towers in my area, and there is only 1 other wifi network in my area that is just BARELY able to be caught by my wifi card every now and again. DK geolocation relies heavily on networks other than your own to geolocate you, so if you do not have any in your area you will not be able to play.
Decent promos
DK exclusive games
Geolocation is VERY picky (having at least 2 other wifi networks in range is a must)
Very sporadic bonus bets
• 4 years ago
I have played here 3 times and many other casinos as well. This is my new favorite casino. Just won my biggest prize yet. I'm so happy!!!!! I actually won something lmao. All those times losing thousands of dollars at other places I think paid off because now I know how to play and win.
Deposit bonuses are almost non existent but they are legit and fair and I love them so much!!!! Woohooooooo
Loveeee it here. Games are fantastic
Not so many choices in slots but I make it work!
Need more slot games
Discussion
DraftKings Casino discussion
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