Dear Pedro420,
Thank you very much for submitting this complaint. I'm sorry to hear about your negative experience with Digits7 Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
When was the last time you communicated with customer support? Have you confirmed your Bitcoin wallet as requested in the email from the casino?
Do I understand correctly that the remaining two withdrawals in your account have not been processed yet?
Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear Pedro420,
Thank you very much for submitting this complaint. I'm sorry to hear about your negative experience with Digits7 Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
When was the last time you communicated with customer support? Have you confirmed your Bitcoin wallet as requested in the email from the casino?
Do I understand correctly that the remaining two withdrawals in your account have not been processed yet?
Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika