- Quick verification
- Fast payout
- Friendly customer service
In this review of Cookie Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Cookie Casino has a Below average Safety Index of 5.7, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Proceed with reading our Cookie Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Cookie Casino, we read and assessed Terms and Conditions of Cookie Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based upon our estimates and collected information, we consider Cookie Casino a very big online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, one or a few relevant casino blacklists include Cookie Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in Cookie Casino having a Safety Index of 5.7, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Note: Cookie Casino is linked to 13 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Cookie Casino. They resulted in a lower Safety Index than this casino would have without related casinos.
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Cookie Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 1 complaints directly about this casino in our database, as well as 66 complaints about other casinos related to it. Because of these complaints, we've given this casino 20,481 black points in total, out of which 19,714 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 12 player reviews of Cookie Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Cookie Casino is owned by N1 Interactive Ltd., and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
Cookie Casino is licensed by Malta Gaming Authority in Malta.
Cookie Casino supports 20 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, InstaDebit, Trustly, Maestro, Neosurf, Zimpler, Wire-transfer, iDebit, Bank transfer, Instant Bank Transfer, MiFinity, blik, Interac, Rapid Transfer.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits | Win limits |
---|---|
EUR 4,000 per day | No win limit |
EUR 10,000 per week | |
EUR 40,000 per month | |
USD 4,000 per day | |
USD 10,000 per week | |
USD 40,000 per month | |
CAD 4,000 per day | |
CAD 10,000 per week | |
CAD 40,000 per month | |
NZD 4,000 per day | |
NZD 10,000 per week | |
NZD 40,000 per month |
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Cookie Casino can be seen in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
Spanish | 24/7 | ||
Portuguese | 24/7 | ||
German | 24/7 | ||
Finnish | |||
Italian | 24/7 | ||
French | 24/7 | ||
Polish |
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Cookie Casino, your account, withdrawals, or anything else. According to our tests and collected information, Cookie Casino has a good customer support.
Players can enjoy these types of casino games at Cookie Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.
Casino games supplied by 77 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Microgaming, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Push Gaming, BGaming, Endorphina, Wazdan, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Jelly, AceRun, Smartsoft Gaming, Fantasma, Prospect Gaming, Reel Life Games, Wizard games, Win Fast, Ad Lunam, Boomerang, Bulletproof Gaming, Reflex Gaming, Spadegaming, Spribe, Gamomat, Arcadem, Revolver Gaming, CandleBets, Northern Lights Gaming, TrueLab Games, Spearhead Studios, Bang Bang, SlotMill, Four Leaf Gaming, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, Oryx, Atomic Slot Lab, Games Inc., Gaming Corps, Hot Rise Games, Max Win Gaming, Fugaso, Gamevy, AvatarUX, Peter & Sons, Retro Gaming, Blue Guru Games, Kalamba Games, Golden Hero, Apparat Gaming, Games Lab, Silverback Gaming, Electric Elephant, 4ThePlayer, Hacksaw Gaming, Print Studios, Ruby Play.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 2 bonuses offered by Cookie Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Cookie Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Cookie Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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