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HomeOnline CasinosCookie Casino Review
Cookie Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
Show all (17)
  • Neteller
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Sofort Banking
  • INSTADEBIT
Withdrawal limits
 per week
$10,000
 per day
$4,000
N1 Interactive Ltd
N1 Interactive Ltd
2020
> $1,000,000
OverviewBonusesUser reviews19Safety Index explainedDiscussion1Payment methods17

Cookie Casino Review

In this review of Cookie Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Cookie Casino scored a High Safety Index of 8.3, which is why it could be considered a favorable option for most players in terms of fairness and safety. Proceed with reading our Cookie Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Is Cookie Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Cookie Casino, we read and assessed Terms and Conditions of Cookie Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

Based upon our estimates and collected information, we consider Cookie Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

Based on our findings, no important casino blacklists feature Cookie Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

Taking into account all factors in our review, Cookie Casino has scored a Safety Index of 8.3, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Note: Cookie Casino is linked to 17 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Cookie Casino. They had a positive effect.

Terms and Conditions of Cookie Casino

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Cookie Casino to be unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Cookie Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 1 complaints directly about this casino in our database, as well as 21 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,686 black points in total, out of which 1,431 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Cookie Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Our database has a total of 19 user reviews of Cookie Casino, giving it a Great User feedback rating. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company information

Cookie Casino is owned by N1 Interactive Ltd., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

Cookie Casino is licensed by Malta Gaming Authority in Malta.

Payment options, withdrawal limits and win limits

Cookie Casino supports 17 deposit methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, INSTADEBIT, Trustly Pay, Neosurf, iDebit, Bank transfer, MiFinity, Interac, Rapid Transfer, CashtoCode, Revolut.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 4,000 per day No win limit
EUR 10,000 per week
EUR 20,000 per month
USD 4,000 per day
USD 10,000 per week
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Cookie Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish No Yes Yes24/7
Portuguese No Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes No No
Italian No Yes Yes24/7
French Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Cookie Casino, your account, withdrawals, or anything else. According to our tests and collected information, Cookie Casino has a good customer support.

Cookie Casino casino games and slots

Players can enjoy these types of casino games at Cookie Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 80 game providers are available. This includes NetEnt, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, Endorphina, Wazdan, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Bullshark Games, Jelly, AceRun, Smartsoft Gaming, Fantasma Games, Prospect Gaming, Win Fast, SpinOn, Lucky Streak, Backseat Gaming, Boomerang Studios, Bulletproof Games, Ad Lunam, Spadegaming, Reflex Gaming, BF Games, Spribe, Gamomat, Galaxsys, Revolver Gaming, TrueLab Games, Reevo, Bitpunch, Spearhead Studios, Bang Bang Games, Mascot Gaming, SlotMill, Four Leaf Gaming, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, Oryx Gaming, Atomic Slot Lab, Gaming Corps, Max Win Gaming, OctoPlay, Fugaso, HungryBear, Caleta Gaming, Gamevy, AvatarUX, Peter & Sons, Retro Gaming, Kalamba Games, Golden Hero, Apparat Gaming, Games Global, Electric Elephant, Hacksaw Gaming, 4ThePlayer, Print Studios, Ruby Play.

Cookie Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 2 bonuses offered by Cookie Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Take a look at our designated Cookie Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (17)
  • Neteller
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Sofort Banking
  • INSTADEBIT
Withdrawal limits
 per week
$10,000
 per day
$4,000

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (4)
English customer support
All languages (6)
English live chat
All languages (6)

Game providers

Show all (80)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • TaDa Gaming
  • Pragmatic Play
  • Playtech
  • ELK Studios
  • Big Time Gaming

Casino screenshots

cookie_casino_homepage_desktop
cookie_casino_game_gallery_desktop
cookie_casino_promotions_desktop
cookie_casino_homepage_mobile
cookie_casino_game_gallery_mobile
cookie_casino_promotions_mobile

Positives

  • Good selection of game providers
  • Various responsible gaming options available
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
Casino Bonuses

Cookie Casino bonuses

Browse all bonuses offered by Cookie Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (19)

User reviews of Cookie Casino

This is a place to share experience with Cookie Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 19 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 11 months ago
I was impressed by the user-friendly design and the extensive game options available. Withdrawals were swift and supported by various payment methods. The account verification process was a bit lengthy, but it didn't affect my overall positive impression of the Cookiecasino.
  • Good design
  • Swift withdrawals
  • Verification time
Cookie Casino
Thank you for the great feedback, Jayruz! We’re so glad to hear that you enjoyed the user-friendly design, the variety of games, and the swift withdrawals with multiple payment options. We completely understand that the account verification process can sometimes take a little time, and we appreciate your patience with it.

Your positive impression means a lot to us, and we’re committed to providing an even better experience moving forward. Thanks again for choosing Cookiecasino, and we look forward to continuing to deliver top-quality service for you! Happy gaming!
• 1 year ago
Cookie Casino excellent online casino. Everything is OK here. The platform has an official license, which can be found on the site, so I am always calm about my deposit on this site. The online casino has a large selection of games. Everything from classic blackjack games to the latest slots can be found here. So it's almost impossible to get bored here! I make a deposit and withdraw winnings here in just a couple of clicks and it doesn't take much time.
  • Selection of games
  • Withdrawals
  • Deposit system
Cookie Casino
Thank you for the fantastic review, Gobeti! We're so glad to hear that you're enjoying your experience at CookieCasino. It’s great to know that our licensed platform provides you with peace of mind when making deposits, and we’re thrilled that you’re enjoying the variety of games we offer, from classic blackjack to the latest slots.

We’re also happy to hear that our easy deposit and withdrawal process has been smooth and quick for you. Your feedback means a lot to us, and we’re excited to continue providing you with an enjoyable and seamless gaming experience.

Thanks again for choosing CookieCasino, and we look forward to many more fun sessions ahead! Happy gaming!
• 1 year ago
First time trying Cookie Casino and I'm pretty stoked with it. The game selection is massive, and I'm a sucker for variety. I've hit some decent wins on the slots, and the payouts have been super fast - like, no waiting around forever. What stands out is the live casino; it's got that real-deal vibe. I want to come back here for an atmospheric game. Highly recommend it!
  • Variety of games
  • Fast payouts
Cookie Casino
Thank you so much for the awesome review, Morency! We’re thrilled to hear that your first experience with CookieCasino has been so positive. It's great to know that you’re enjoying the massive game selection and the fast payouts – no one likes waiting around for their winnings! We're especially happy to hear that the live casino has given you that real-deal vibe, and we can’t wait to provide more of those immersive gaming moments for you.

Thanks again for the recommendation, and we look forward to seeing you back for more fun and atmospheric gameplay! Happy gaming!
• 1 year ago
Cookie Casino has been a favourite for me for a year and a half. I play only a few slots, so when I choose a casino to play at, I need real advantages, and they are here. Namely, the withdrawal of funds, there is the best withdrawal method for me, which works quickly and without interruptions. The biggest win I've ever had in 3 hours was 800$. That's why I play only here.
  • withdrawal system
Cookie Casino
Thank you for the amazing review, Respil! We’re so happy to hear that CookieCasino has been your go-to choice for the past year and a half. It's great to know that the withdrawal methods have been working smoothly for you, and we’re thrilled to hear about your big win! Congratulations on that $800 win!

We truly appreciate your loyalty and feedback, and we're committed to continuing to provide you with the best gaming experience. Thanks again for choosing us, and we look forward to more exciting wins in the future! Happy gaming!
• 1 year ago
Well, I think this is the best casino I've ever had. The verification took less than half an hour. The withdrawal also took less than 24 hours. The customer service is extremely courteous and nice. The selection of games is sufficient. I really couldn't say anything bad about this casino.
  • Quick verification
  • Fast payout
  • Friendly customer service
Cookie Casino
Thank you for the amazing review, sprite2022! We're thrilled to hear that you've had such a positive experience with us. It's fantastic to know that the verification process was quick, the payouts were fast, and our customer service team was able to assist you with courtesy and care.

We truly appreciate your feedback and are grateful for your kind words. We’ll continue to work hard to ensure you have the best possible experience every time you play. Thanks again for choosing us, and we look forward to many more great moments together! Happy gaming!
• 1 year ago
All Fine, fast payout, rpg to, good chat, Perfect service !!!!! Thank you very much
  • Payout
  • Service
  • Nothing
Cookie Casino
Thank you for the awesome review, stickeralarm! We’re so glad to hear that you’ve had a great experience with our fast payouts, excellent service, and helpful chat support. Your satisfaction means a lot to us, and we’re happy to know we could provide you with a perfect experience!

Thanks again, and we look forward to continuing to offer you top-notch service in the future! Happy gaming!
• 1 year ago
The best casino whare i play. So much games. The payout is fast and give somethings a good bonus
Cookie Casino
Thank you for the great review, memoz! We're thrilled to hear that you consider us the best casino you've played at. It's awesome to know you're enjoying the wide selection of games, fast payouts, and the bonuses we offer.

We truly appreciate your feedback and look forward to continuing to provide you with an excellent gaming experience. Thanks again for choosing us, and happy gaming!
• 2 years ago
Very honest and good casino, good chat, good wins and fast payouts. With Any problem you can contact.
Cookie Casino
Thank you for the wonderful review, Owenh12! We’re so glad to hear that you’ve had a positive experience with us. It’s great to know that you’re enjoying the fast payouts, good wins, and responsive chat support. We always aim to be there for our players whenever they need assistance.

Your feedback means a lot to us, and we’re excited to continue providing you with a fantastic gaming experience. Thanks again for choosing us, and happy gaming!
• 2 years ago

I enjoy playing at cookie casino, but I regret that I could easily have my winning money in my account
  • Nice games
  • Not easy withdraw
Cookie Casino
Thank you for sharing your thoughts, Shakila. We're glad to hear that you enjoy playing at CookieCasino, but we understand your frustration with the process of accessing your winnings. We’re committed to providing a smooth and seamless experience for all our players, and your feedback is important to us.

If you’re experiencing any issues with withdrawals, please don’t hesitate to contact our support team, and we’ll do everything we can to resolve the situation as quickly as possible. We truly appreciate your feedback and look forward to making your experience even better moving forward!
• 3 years ago
i got 50 free spins from cookie .
then i played to 400 euro.
when you play free your money by playing a lot they take everything.
customer service says it is correct you can only win 50 euro the rest is cancelled.
they say this but i left whith 1 euro ???
fraud is what this casino is
  • stealing money
Cookie Casino
Thank you for sharing your feedback, Angelina. We're really sorry to hear about your frustrating experience. We understand how disappointing it can be when things don’t go as expected, especially with bonuses and winnings.

Please know that we take your concerns seriously, and we want to make sure that everything is handled fairly. Bonus terms and conditions can sometimes be complex, and we truly regret if this wasn’t clearly communicated. If you haven't already, we encourage you to reach out to our support team again with all the details, and they can review your case in more depth to see if there was any misunderstanding or error.

We appreciate you taking the time to provide your feedback, and we hope to resolve this situation to your satisfaction. Thank you for your patience, and we aim to ensure a better experience moving forward.
Safety Index explained

Safety Index of Cookie Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Cookie Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
    T&C copied from the casino's website (in English):
    Read more
  • Players claiming one too many bonuses risk losing their winnings
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Unreasonably short time frame for providing information within KYC processes
    T&C copied from the casino's website (in English):
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Read more
  • Players who only deposit when bonuses are offered risk losing their winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Cookie Casino and related casinos

(246)
246All2Opened4Unresolved67Resolved173Rejected

Complaints directly about Cookie Casino

Show more complaints (+10)
Discussion

Cookie Casino Discussion

Discuss anything related to Cookie Casino with other players, share your opinion, or get answers to your questions.

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We want players to understand gambling.
Payment methods

Cookie Casino payment methods

NetellerSkrillPaysafeCardPayz (ecoPayz) VISAMastercardSofort BankingINSTADEBITTrustly PayNeosurfidebitBank transferMiFinityCashtoCodeRapid TransferInteracRevolut

Currencies

USD, CAD, EUR, NOK, NZD, PLN

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