Verde Casino - Player’s deposit is delayed.

I am writing to formally raise a concern regarding my deposit, which has been pending for the past 8 days.

I have contacted chat support multiple times, and each time I was informed that the matter is "in process" and that "experts are working on it." However, there has been no update, resolution, or clear timeline provided so far.

This delay is causing inconvenience, and I kindly request you to prioritize this issue and provide a clear status update along with the expected resolution time.

i give Screenshot of payment and also they demand bank statement .. i give also

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Verde Casino. Please allow me to ask you a few questions so I can better understand the situation.

• Was it your first deposit in this casino?
• Please could you forward the payment receipt and any relevant communication with the casino regarding the issue to tomas@casino.guru?

I hope we will be able to help you resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Tomas