HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,773Opened731Unresolved5,555Resolved13,222Rejected22,265
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Bet Cleo Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 05 Jul 2026
Black points: 104
Disputed amount: €246
Safety Index 3.7 Low
Our verdict No reaction policy

Joospin Casino - Player's winnings have been confiscated.

Unresolved Submitted: 05 Jul 2026
Black points: 294
Disputed amount: A$2,430
Safety Index 2.8 Very low
Our verdict No reaction

TikiTaka Casino - Player’s bonus has been reduced unfairly.

Unresolved Submitted: 04 Jul 2026
Black points: 434
Disputed amount: €1,899
Safety Index 7.0 Above average
Our verdict No reaction

Gransino Casino - Player’s account has been closed.

Unresolved Submitted: 04 Jul 2026
Black points: 932
Disputed amount: €2,100
Safety Index 4.0 Low
Our verdict No reaction policy

WestAce Casino - Player wants deposits back after self-exclusion.

Unresolved Submitted: 03 Jul 2026
Black points: 160
Disputed amount: €630
Safety Index 3.4 Very low
Our verdict No reaction policy

ShinyWilds Casino - Player's withdrawal is delayed.

Unresolved Submitted: 03 Jul 2026
Black points: 585
Disputed amount: €4,000
Safety Index 3.5 Low
Our verdict No reaction

Spartans Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 03 Jul 2026
Black points: 29,496
Disputed amount: 341,700 USD₮
Safety Index 6.6 Fresh casino
Our verdict No reaction policy

Maximalbet Casino - Player faces delayed withdrawal for over six weeks.

Unresolved Submitted: 03 Jul 2026
Black points: 205
Disputed amount: £780
Safety Index 0.3 Very low
Our verdict No reaction policy

Monaco Jack Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 03 Jul 2026
Black points: 168
Disputed amount: €1,808
Safety Index 6.1 Below average
Our verdict Insufficient evidence from casino

Wintomic Casino - Player’s account has been suspended.

Unresolved Submitted: 02 Jul 2026
Black points: 3,600
Disputed amount: $3,600
Safety Index 7.3 Fresh casino
Show more complaints (+10)
Showing 51 - 60 of 5,555 complaints
1...5 6 7...556
Go to pageof 556 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!