HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36691Opened901Not solved4896Solved10207Rejected20687
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 111
Disputed amount: €400

Wagerinox Casino - Player’s withdrawal has been delayed.

Wagerinox Casino
Safety Index:Very low Submitted: 22 Mar 2024
Unresolved Our verdict

Unreasonable excuse

Black points: 500
Disputed amount: €75

GeniusWin Casino - Player cannot access funds as casino site is down.

GeniusWin Casino
Safety Index:Low Submitted: 22 Mar 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 860
Disputed amount: €2,000

Casino Purple - Player unable to access account for withdrawal.

Casino Purple
Safety Index:Very low Submitted: 22 Mar 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 153
Disputed amount: €630

Lucky Wilds Casino - Player faces withdrawal issues due to unresponsive customer service.

Lucky Wilds Casino
Safety Index:Low Submitted: 22 Mar 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 1765
Disputed amount: £4,800

Fire Scatters Casino - Player's winnings have been withheld.

Fire Scatters Casino
Safety Index:Very low Submitted: 22 Mar 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: €93

Alienbet Casino - Player can't withdraw or deposit due to technical issues.

Alienbet Casino
Safety Index:Low Submitted: 22 Mar 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 72
Disputed amount: 1,914 TRX

7Bets.io Casino - Player's withdrawal requests are constantly rejected.

7Bets.io Casino
Safety Index:Very low Submitted: 22 Mar 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 200
Disputed amount: $1,000

EuroBets Casino - Player’s withdrawal is delayed.

EuroBets Casino
Safety Index:Low Submitted: 21 Mar 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 248
Disputed amount: £290

Non-Gamstop Casino - Player’s account closed and winnings confiscated.

Non-Gamstop Casino
Safety Index:Very low Submitted: 21 Mar 2024
Unresolved Our verdict

No reaction policy, good regulator

Black points: 17
Disputed amount: €150

Simsino Casino - Player's winnings have been confiscated.

Simsino Casino
Safety Index:Above average Submitted: 21 Mar 2024
Show more complaints (+10)
Showing 51 - 60 of 4,896 complaints
1...5 6 7...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news