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All45,925Opened959Not solved5,729Solved12,956Rejected26,281
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Unresolved Our verdict

Justified complaint

Black points: 3,822
Disputed amount: €17,561.5

Classy Slots Casino - Player was accused of breaching an unfair term; all winnings were confiscated.

Classy Slots Casino
Safety Index:Very low Submitted: 23 Sep 2019
Unresolved Our verdict

No reaction policy, good regulator

Black points: 27
Disputed amount: 31,000 INR

bet365 Casino - Player's account was closed, and his winnings confiscated.

bet365 Casino
Safety Index:Very high Submitted: 20 Sep 2019
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 17
Disputed amount: A$1,200

Wager Beat Casino - Player was accused of breaking the Bonus T&Cs and lost her winnings.

Wager Beat Casino
Safety Index:Low Submitted: 18 Sep 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 80
Disputed amount: A$2,900

Bonza Spins Casino - Player is displeased with the casino's Bonus T&Cs.

Bonza Spins Casino
Safety Index:Low Submitted: 17 Sep 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 263
Disputed amount: €500

WPokies Casino - Player is convinced the casino owes him his winnings.

WPokies Casino
Safety Index:Very low Submitted: 14 Sep 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 83
Disputed amount: 15,000 ₱

Orca88 Casino - Player is unable to withdraw her winnings.

Orca88 Casino
Safety Index:Below average Submitted: 14 Sep 2019
Unresolved Our verdict

Justified complaint

Black points: 5,535
Disputed amount: A$50,000

Bonza Spins Casino - Player's withdrawal is delayed due to a long verification process.

Bonza Spins Casino
Safety Index:Low Submitted: 10 Sep 2019
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 17
Disputed amount: R9,000

Punt Casino ZA - The player's winnings were cancelled after playing with a bonus.

Punt Casino ZA
Safety Index:Below average Submitted: 09 Sep 2019
Unresolved Our verdict

Insufficient evidence from casino

Black points: 586
Disputed amount: €4,437

All Wins Casino - Casino confiscated money because the player wanted to withdraw them.

All Wins Casino
Safety Index:Very low Submitted: 31 Aug 2019
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