HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,173Opened811Unresolved5,427Resolved13,004Rejected21,931
Active filters: Casino:
Clear all filters
Sort
Our verdict Unreasonable excuse

SELECT.bet Casino - Player's balance has been voided.

Unresolved Submitted: 28 Sep 2020
Black points: 4,665
Disputed amount: €10,000
Safety Index 1.2 Very low
Our verdict No reaction policy

Royal Planet Casino - Player's winnings have been reduced.

Unresolved Submitted: 28 Sep 2020
Black points: 15
Disputed amount: $269
Safety Index 5.2 Below average
Our verdict No reaction

GoldenAxeCasino - Player’s struggling to complete KYC verification.

Unresolved Submitted: 25 Sep 2020
Black points: 97
Disputed amount: €465
Safety Index 6.2 Below average
Our verdict Against fair gambling

Allobet Casino - Player’s withdrawal has been cancelled.

Unresolved Submitted: 23 Sep 2020
Black points: 83
Disputed amount: $420
Safety Index 2.7 Very low
Our verdict Not enforced T&Cs

BetterDice Casino - Player has been accused of playing restricted games.

Unresolved Submitted: 23 Sep 2020
Black points: 588
Disputed amount: £580
Safety Index 3.6 Low
Our verdict No reaction

Wizabet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 23 Sep 2020
Black points: 536
Disputed amount: €950
Safety Index 2.9 Very low
Our verdict No reaction

Lapalingo Casino - Player’s struggling to complete KYC verification.

Unresolved Submitted: 23 Sep 2020
Black points: 18
Disputed amount: €70
Safety Index 8.1 High
Our verdict No reaction

EagleBet Casino - Player’s account has been blocked.

Unresolved Submitted: 22 Sep 2020
Black points: 561
Disputed amount: €2,100
Safety Index 6.0 Below average
Our verdict No reaction policy

24M Casino - Player has been experiencing technical difficulties.

Unresolved Submitted: 20 Sep 2020
Black points: 78
Disputed amount: £280
Safety Index 1.8 Very low
Our verdict No reaction

Goldfishka Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 16 Sep 2020
Black points: 15
Disputed amount: 11,500 руб
Safety Index 7.0 Above average
Show more complaints (+10)
Showing 5,201 - 5,210 of 5,427 complaints
1...520 521 522...543
Go to pageof 543 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!