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All40,463Opened916Unresolved5,243Resolved12,723Rejected21,581
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Our verdict No reaction

Spinfields Casino - Player’s having difficulties withdrawing winnings.

Unresolved Submitted: 10 Aug 2021
Black points: 300
Disputed amount: €1,110
Safety Index 5.2 Below average
Our verdict No reaction

Bets724 Casino - Player’s deposit has never been credited to her casino account.

Unresolved Submitted: 08 Aug 2021
Black points: 100
Disputed amount: R480
Safety Index 3.9 Low
Our verdict Uncertain case

Spin Madness Casino - Player’s questioning wagering requirements.

Unresolved Submitted: 06 Aug 2021
Black points: 388
Disputed amount: C$13,200
Safety Index 2.1 Very low
Our verdict No reaction policy

CasinoWin.bet - Player’s withdrawal hasn’t been processed.

Unresolved Submitted: 05 Aug 2021
Black points: 72
Disputed amount: €200
Safety Index 2.9 Very low
Our verdict Justified complaint

Vegadream Casino - Player has been accused of playing a restricted game.

Unresolved Submitted: 05 Aug 2021
Black points: 189
Disputed amount: €800
Safety Index 6.9 Above average
Our verdict No reaction policy

Casino-X - Player has been accused of opening multiple accounts.

Unresolved Submitted: 02 Aug 2021
Black points: 47
Disputed amount: €400
Safety Index 3.5 Low
Our verdict No reaction policy

Divas Luck Casino - Player’s attempts to self-exclude themselves have been overlooked.

Unresolved Submitted: 02 Aug 2021
Black points: 495
Disputed amount: €6,400
Safety Index 1.5 Very low
Our verdict No reaction

Novibet Casino GR - Player’s winnings have been voided and account blocked.

Unresolved Submitted: 27 Jul 2021
Black points: 178
Disputed amount: €1,500
Safety Index 7.7 Above average
Our verdict Insufficient evidence from casino

Pokie Place Casino - Player’s struggling to withdraw their winnings.

Unresolved Submitted: 27 Jul 2021
Black points: 28,215
Disputed amount: A$37,500
Safety Index 1.3 Very low
Our verdict No reaction policy

Jokerino Casino - Player’s struggling to complete account verification.

Unresolved Submitted: 26 Jul 2021
Black points: 319
Disputed amount: €1,661
Safety Index 2.1 Very low
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