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All36,631Opened902Unresolved4,668Resolved11,486Rejected19,575
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Our verdict Uncertain case

Bonza Spins Casino - Huge amount from the player’s win was confiscated.

Unresolved Submitted: 25 Sep 2019
Black points: 95
Disputed amount: A$3,800
Safety Index:Very low
Our verdict No reaction policy

bet365 Casino - Player's account was closed, and his winnings confiscated.

Unresolved Submitted: 20 Sep 2019
Black points: 13
Disputed amount: 31,000 INR
Safety Index:Very high
Our verdict No reaction policy

Wager Beat Casino - Player was accused of breaking the Bonus T&Cs and lost her winnings.

Unresolved Submitted: 18 Sep 2019
Black points: 17
Disputed amount: A$1,200
Safety Index:Very low
Our verdict No reaction

Bonza Spins Casino - Player is displeased with the casino's Bonus T&Cs.

Unresolved Submitted: 17 Sep 2019
Black points: 80
Disputed amount: A$2,900
Safety Index:Very low
Our verdict No reaction

WPokies Casino - Player is convinced the casino owes him his winnings.

Unresolved Submitted: 14 Sep 2019
Black points: 263
Disputed amount: €500
Safety Index:Very low
Our verdict No reaction

Orca88 Casino - Player is unable to withdraw her winnings.

Unresolved Submitted: 14 Sep 2019
Black points: 41
Disputed amount: 15,000 ₱
Safety Index:Above average
Our verdict Justified complaint

Bonza Spins Casino - Player's withdrawal is delayed due to a long verification process.

Unresolved Submitted: 10 Sep 2019
Black points: 5,535
Disputed amount: A$50,000
Safety Index:Very low
Our verdict Uncertain case

Punt Casino ZA - The player's winnings were cancelled after playing with a bonus.

Unresolved Submitted: 09 Sep 2019
Black points: 17
Disputed amount: R9,000
Safety Index:Below average
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