HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,464Opened907Unresolved5,245Resolved12,723Rejected21,589
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Superbet Casino RO - Player’s account has been closed.

Unresolved Submitted: 02 Jul 2024
Black points: 609
Disputed amount: 12,780 lei
Safety Index 8.9 High
Our verdict No reaction policy

LiliBet Casino JP - Player’s winnings were confiscated.

Unresolved Submitted: 01 Jul 2024
Black points: 399
Disputed amount: $7,244
Safety Index 8.0 High
Our verdict Insufficient evidence from casino

Kings of Sport Casino - Player’s withdrawal delayed despite verified KYC.

Unresolved Submitted: 29 Jun 2024
Black points: 1,112
Disputed amount: $2,225
Safety Index 3.3 Very low
Our verdict Uncertain case

BetFree Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 28 Jun 2024
Black points: 571
Disputed amount: €3,000
Safety Index 6.2 Below average
Our verdict No reaction

Superbet Casino RO - Player’s account has been closed.

Unresolved Submitted: 27 Jun 2024
Black points: 374
Disputed amount: 6,277 lei
Safety Index 8.9 High
Our verdict No reaction

99UBER Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 27 Jun 2024
Black points: 198
Disputed amount: A$403
Safety Index 4.4 Low
Our verdict No reaction policy

Doctor Spins Casino - Player’s withdrawal request has been delayed.

Unresolved Submitted: 26 Jun 2024
Black points: 269
Disputed amount: £1,200
Safety Index 2.6 Very low
Our verdict No reaction policy

Kings of Sport Casino - Player’s withdrawals have been delayed.

Unresolved Submitted: 26 Jun 2024
Black points: 172
Disputed amount: 6,467 TRX
Safety Index 3.3 Very low
Our verdict Uncertain case

1win Casino - Player’s winnings and withdrawals delayed repeatedly.

Unresolved Submitted: 26 Jun 2024
Black points: 314
Disputed amount: $1,258,800 CLP
Safety Index 8.4 High
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 25 Jun 2024
Black points: 146
Disputed amount: £500
Safety Index 0.6 Very low
Show more complaints (+10)
Showing 2,501 - 2,510 of 5,245 complaints
1...250 251 252...525
Go to pageof 525 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.