HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,562Opened775Unresolved5,501Resolved13,135Rejected22,151
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Golden Genie Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 29 Jan 2025
Black points: 136
Disputed amount: €1,500
Safety Index 0.9 Very low
Our verdict Uncertain case

Parimatch Casino IN - Player’s deposit is delayed.

Unresolved Submitted: 29 Jan 2025
Black points: 89
Disputed amount: 20,000 INR
Safety Index 5.8 Below average
Our verdict Against fair gambling

Cusco Casino - Player’s withdrawal is significantly delayed.

Unresolved Submitted: 28 Jan 2025
Black points: 1,498
Disputed amount: 6,000 USD₮
Safety Index 4.2 Low
Our verdict Unreasonable excuse

7T PG Slots Casino - Player is facing withdrawal issues and account payments.

Unresolved Submitted: 28 Jan 2025
Black points: 364,385
Disputed amount: 2,078,670 R$
Safety Index 0.0 Very low
Our verdict No reaction policy

Neonix Casino - Player’s withdrawal request is rejected.

Unresolved Submitted: 28 Jan 2025
Black points: 256
Disputed amount: €1,367
Safety Index 4.0 Low
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal request is delayed.

Unresolved Submitted: 28 Jan 2025
Black points: 181
Disputed amount: £700
Safety Index 0.6 Very low
Our verdict No reaction

Tamasha Casino - Player's winnings have been confiscated.

Unresolved Submitted: 28 Jan 2025
Black points: 453
Disputed amount: 75,242 INR
Safety Index 6.8 Above average
Our verdict No reaction policy

WinnerCasino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 28 Jan 2025
Black points: 236
Disputed amount: £1,020
Safety Index 2.4 Very low
Our verdict No reaction

Phoenix888 Casino - Player's withdrawal is delayed due to alleged rule violation.

Unresolved Submitted: 27 Jan 2025
Black points: 95
Disputed amount: A$400
Safety Index 5.6 Below average
Our verdict No reaction

Casinomustang - Player's account closure request is obstructed.

Unresolved Submitted: 27 Jan 2025
Black points: 514
Disputed amount: €2,000
Safety Index 4.9 Low
Show more complaints (+10)
Showing 2,291 - 2,300 of 5,501 complaints
1...229 230 231...551
Go to pageof 551 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!