HomeOnline CasinosLuckyReels Casino Review
LuckyReels Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (43)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • POLi
  • Neosurf
Withdrawal limits
 per month
€15,000
 per week
€7,500
 per day
€2,000
XXL Services N.V.
2023
< $1,000,000
OverviewBonusesUser reviews3Safety Index explainedDiscussion1Payment methods43
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LuckyReels Casino Review

LuckyReels Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. LuckyReels Casino scored a High Safety Index of 8.2, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our LuckyReels Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index of LuckyReels Casino – Is it fair and safe?

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of LuckyReels Casino, we have looked closely into the Terms and Conditions of LuckyReels Casino and reviewed them. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

According to our approximate calculation or collected information, LuckyReels Casino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

Based on our findings, no important casino blacklists feature LuckyReels Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

Taking into account all factors in our review, LuckyReels Casino has scored a Safety Index of 8.2, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Note: LuckyReels Casino is linked to 8 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of LuckyReels Casino. They had a positive effect.

Terms and Conditions of LuckyReels Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of LuckyReels Casino during our review.

Player complaints regarding LuckyReels Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found no relevant complaints about this casino.

User feedback and reviews of LuckyReels Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 3 players, LuckyReels Casino does not have a User satisfaction score yet. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company information

LuckyReels Casino is owned by XXL Services N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

LuckyReels Casino is licensed by Curaçao Gaming Control Board in Curaçao.

Payment options, withdrawal limits and win limits

LuckyReels Casino supports 43 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, POLi, Neosurf, PaySafe, Bitcoin (BTC), AstroPay, Transferencia bancaria local, Bank transfer, Flexepin, Perfect Money, BUSD, Binance Coin (BNB), Interac, MuchBetter, MiFinity, Revolut, Jeton, CashtoCode, Astropay One Touch, eZeeWallet, SticPay, blik, INOVAPAY, Rapid Transfer, Jeton Card, Ethereum (ETH), Litecoin (LTC), PIX, Dai (DAI), USD Coin (USDC), Tether (USDT), Bitcoin Cash (BCH), Solana (SOL), Shiba Inu (SHIB), ADA Pay, Ripple (XRP), Tron (TRX), Dogecoin (XDG).

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 2,000 per day No win limit
EUR 7,500 per week
EUR 15,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The options available at LuckyReels Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Russian No Yes Yes24/7
Japanese Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
French Yes Yes Yes24/7
Polish Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at LuckyReels Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of LuckyReels Casino as average.

Slots and casino games at LuckyReels Casino

Players can enjoy these types of casino games at LuckyReels Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 117 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Habanero, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, RFranco Games, Mancala Gaming, Boomerang Studios, Spadegaming, Kiron Interactive, Golden Race, Revolver Gaming, EAGaming, Reevo, Mascot Gaming, Four Leaf Gaming, Givme Games, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Slot Factory, Max Win Gaming, Skywind Group, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Vibra Gaming, Golden Rock Studios, 4ThePlayer, Mplay, 5Men Gaming, Smartsoft Gaming, AceRun, Prospect Gaming, Swintt, Win Fast, Backseat Gaming, LIVE Solutions, Ad Lunam, Bulletproof Games, Reflex Gaming, Spribe, Gamomat, CandleBets, TrueLab Games, Atmosfera Live, Spinza , Spearhead Studios, Bang Bang Games, Bad Dingo, SlotMill, Oryx Gaming, Gaming Corps, Nucleus Gaming, Leap Gaming, Gamebeat, Hölle games, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Retro Gaming, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, Games Lab, Barbara Bang, Silverback Gaming, Electric Elephant, Bet2tech, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ka Gaming.

Bonuses and codes offered by LuckyReels Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 7 bonuses from LuckyReels Casino, which are listed in the 'Bonuses' section of this review.

Note: Take a look at our designated LuckyReels Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (43)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • POLi
  • Neosurf
Withdrawal limits
 per month
€15,000
 per week
€7,500
 per day
€2,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (7)
English customer support
All languages (8)
English live chat
All languages (8)

Game providers
Show all (117)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Big Time Gaming
  • Yggdrasil Gaming
  • Tom Horn
CASINO SCREENSHOTS
luckyreels_casino_homepage_desktop
luckyreels_casino_game_gallery_desktop
luckyreels_casino_promotions_desktop
luckyreels_casino_homepage_mobile
luckyreels_casino_promotions_mobile

Positives

  • Casino accepts players from many countries
  • Daily cashback up to 20%
  • Deposits by cryptocurrencies are accepted
  • Huge selection of game providers
  • Live chat support is available 24/7

Negatives

  • Relatively new casino, not yet proven by time

Interesting facts

  • Increased withdrawal limits for VIP players
  • Live chat support uses the auto-translate feature for some languages
  • International casino
Author & Guarantor: Burak Onder Last updated: 29 Aug 2024 Anything incorrect or missing? Let me know
Casino Bonuses

LuckyReels Casino bonuses

Browse all bonuses offered by LuckyReels Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (3)

User reviews of LuckyReels Casino

This is a place to share experience with LuckyReels Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 8 months ago
Luckyreels is a good place to try your luck. I activated 100% welcome offer and won 900 eur. By the way, cashout was approved quickly without any issues. I love to play slots, especially pragmatic play. Support is professional.
  • welcome offer
  • quick cashouts
• 10 months ago
Be careful with this casino. I verified my account in the very begining, then i play a little in luckyreels, won about 3000PLN and requested withdraw. The next day i received an email that my account is not verified anymore and they need additional verification. I provided all the documents they wanted and next day i received email once again that i need to provide additional document so i did it.

For now thay have photos of:
- id
- passport
- bank statement
- deposit confirmation
- me holding my id
- me holding my id with piece of paper with some 4 numbers

And this is not enough for verification... The next day they requested video with requirments written below


Things you must perform in the video:

1. Say your full name, date of recording the video on the front camera, and that this video is dedicated to the additional verification process on our company's website.

2. Show what is around you, so that we can make sure there are no third parties nearby.

3. Wave your hand in front of your face for several seconds to make sure you are not using any face-editing software.

4. Show yourself holding your document, and a paper with today's date our product's name.

5. To make sure your document is genuine, please remove a piece of paper and show your document close to the camera, rotating it at different angles so we can see blinking holograms and watermarks on your document.

What will be next ? Maybe photo with my dog when i will be watching animal planet...

I never saw something like this, and they definitely do this to not pay winnings so guys i advice you to stay away from this casino because if you will be depositing and losing money it will be ok, once you will try to withdraw everything will be complicated...
  • decent amount of slot providers
  • welcome bonus
  • verification process (i wouldn't be surprised if they will ask for additional verification to making video with my dog next to my neighbour)
  • withdraw issuess
  • not many deposit methods
LuckyReels Casino
Thank you for your valuable feedback!

Please be aware that the verification process is a standard KYC (Know Your Customer) procedure, which is necessary to ensure the safety of our players and ourselves.

Also, please note that according to our Terms & Conditions, Know Your Customer is the procedure according to which we reserve the right to request additional documents, which include, but not limited to: passport or ID; Proof of Address (Passport address page, Utility bill, Bank or Payment institution statement), selfie with passport or ID; or other documents upon Betsofa Compliance Department discretion.

We always listen to your feedback about deposits and payouts, and we work hard to ensure that all transactions are processed as quickly as possible!

You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur.

Best regards,
LuckyReels team
• 11 months ago
I am impressed with this casino because I found good bonuses and a nice loyalty program here. By the way for achieving the new level I got nice gifts, appreciate that. Overall, the design is ok and everything is easy to navigate. I will try my luck here again and recommend this casino to other players.
Safety Index explained

Safety Index of LuckyReels Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LuckyReels Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.2/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about LuckyReels Casino and related casinos (67)

67All3Opened0Not solved30Solved34Rejected

Complaints directly about LuckyReels Casino

Complaints about related RocketWin Casino (2)

Resolved Our verdict

Case closed

Disputed amount: 39,000 zł
RocketWin Casino
Safety Index:High
Submitted: 08 Jul 2024

Complaints about related Wish Casino (2)

Complaints about related BetSofa Casino (16)

Resolved Our verdict

Case closed

Disputed amount: Can$2,100
BetSofa Casino
Safety Index:High
Submitted: 28 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: €997
BetSofa Casino
Safety Index:High
Submitted: 11 Jul 2023
Resolved Our verdict

Case closed

Disputed amount: $1,343
BetSofa Casino
Safety Index:High
Submitted: 16 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: €1,322
BetSofa Casino
Safety Index:High
Submitted: 14 Mar 2023

Complaints about related LionSpin Casino (Same management)

Complaints about related GoSpin Casino (Same management)

Show more complaints (+21)
Discussion

LuckyReels Casino Discussion

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Payment methods

LuckyReels Casino payment methods

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