The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All36,000Opened858Unresolved4,587Resolved11,258Rejected19,297
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

BetFoxx Casino - Player’s withdrawals blocked and refunds denied.

Unresolved Submitted: 04 Aug 2024
Black points: 349
Disputed amount: €2,037
Safety Index:Very low
Our verdict Failed self-exclusion

Olympusbet Casino - Player's self-exclusion request was ignored.

Unresolved Submitted: 04 Aug 2024
Black points: 818
Disputed amount: €1,500
Safety Index:Very low
Our verdict No reaction

BRAZILbet Casino - Player’s bonus not released despite meeting requirements.

Unresolved Submitted: 03 Aug 2024
Black points: 50
Disputed amount: 5,000 din
Safety Index:Low
Our verdict Against fair gambling

Rollbit Casino - Player’s winnings were withheld due to geo-restrictions.

Unresolved Submitted: 03 Aug 2024
Black points: 2,400
Disputed amount: $3,200
Safety Index:Low
Our verdict Insufficient evidence from casino

YOUSCASINO - Player’s balance confiscated.

Unresolved Submitted: 03 Aug 2024
Black points: 1,500
Disputed amount: $3,000
Safety Index:Low
Our verdict No reaction

Wheel of Fortune Casino - Player’s withdrawal has been delayed for 40 days.

Unresolved Submitted: 03 Aug 2024
Black points: 1,132
Disputed amount: $3,219
Safety Index:Above average
Our verdict No reaction

Kaiserino Casino - Player’s winnings confiscated due to country restriction.

Unresolved Submitted: 01 Aug 2024
Black points: 447
Disputed amount: $2,300
Safety Index:Below average
Our verdict Insufficient evidence from casino

FancyWin Casino - Player’s winnings are delayed after account suspension.

Unresolved Submitted: 01 Aug 2024
Black points: 17,376
Disputed amount: ৳4,080,000
Safety Index:Very low
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Aug 2024
Black points: 210
Disputed amount: €1,000
Safety Index:Very low
Our verdict Against fair gambling

Lucky Pays Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 01 Aug 2024
Black points: 18,343
Disputed amount: €34,000
Safety Index:Very low
Show more complaints (+10)
Showing 1,801 - 1,810 of 4,587 complaints
1...180 181 182...459
Go to pageof 459 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.