HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44445Opened960Not solved5560Solved12535Rejected25390
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, good regulator

Black points: 1699
Disputed amount: €104,470

Tournaverse Casino - Player complains about lengthy withdrawal process.

Tournaverse Casino
Safety Index:Below average Submitted: 28 Aug 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 281
Disputed amount: €1,100

Bet24Star Casino - Player's account is suspended and his winnings are withheld.

Bet24Star Casino
Safety Index:Low Submitted: 27 Aug 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 162
Disputed amount: €500

Alpino Casino - Player encounters problems proving residency.

Alpino Casino
Safety Index:Below average Submitted: 27 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 164
Disputed amount: €700

Spitfire Casino - Player’s withdrawal has been delayed.

Spitfire Casino
Safety Index:Very low Submitted: 26 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: $100

EuroBets Casino - Player's withdrawal request remains unprocessed.

EuroBets Casino
Safety Index:Low Submitted: 26 Aug 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 238
Disputed amount: NZ$588

JackpotCity Casino - Player’s account is 'self-excluded' without her request.

JackpotCity Casino
Safety Index:Above average Submitted: 26 Aug 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: 120 R$

BBBGAME Casino - Player's winnings have been blocked.

BBBGAME Casino
Safety Index:Below average Submitted: 26 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 112
Disputed amount: £350

Magic Win Casino - Player experiences withdrawal delays.

Magic Win Casino
Safety Index:Very low Submitted: 26 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 1280
Disputed amount: €13,200

MajestySlots Casino - Player's winnings were confiscated due to betting limit breach.

MajestySlots Casino
Safety Index:Very low Submitted: 26 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 203
Disputed amount: 5,000 R$

Mr Sloty Casino - Player’s withdrawals have been delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 25 Aug 2023
Show more complaints (+10)
Showing 1,801 - 1,810 of 5,560 complaints
1...180 181 182...556
Go to pageof 556 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news