Trips Casino - Player’s deposit is delayed.

I have made a deposit of 1000 Euros to Trips Casino

Now it is 18. July and the deposit has still not been credited to my account. They are not reacting to any email or live chat communication. Before I was always able to reach my VIP manager Tony within 1 hour, so this is completely out of the ordinary. I am worried since I've now seen multiple other users opening complaints in Askgamblers forum about Tripscasino. I am scared that I have been scammed of my 1000 Euro deposit. It's not normal behaviour!

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Dear slickfox7,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika