The player from Germany has pending withdrawals for €500 each, totaling €1500, after winning on March 21, 2026. Despite multiple inquiries and using the same withdrawal method for years, he has not received any payouts and is seeking assistance regarding the delays.
Spinrollz Casino - Player's withdrawals have been delayed.
Opened
Current status
Waiting for player to reply
5d 11h 35m 12s
Spinrollz Casino
Safety Index:Above averageCase summary
Discussion
Public
Public
yesterday
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Public
Public
yesterday
Dear f7abi,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with or without an active bonus?
- Could you please update us on the current status of your withdrawal request? Is it marked as pending or processed in your casino account? If possible, please upload a screenshot of your withdrawal history directly to this thread.
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards
Petra
