The player from Portugal has a blocked account and inadvertently deposited 10 euros using a cell phone number associated with the account. He is facing difficulties retrieving his funds or unblocking the account.
I had my account blocked at this casino and inadvertently deposited 10 euros through the cell phone number they accepted the deposit with the account blocked and now they won't give me the money back or unblock the account . Feaude
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Dear jaquim23,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
I hope we will be able to help you resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
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