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Case closed Our verdict

Unjustified complaint

Disputed amount: A$210

Joka Room Casino - Player’s gameplay was interrupted due to a technical glitch.

Joka Room Casino
Safety Index:Very low Submitted: 11 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Can$550

Jackpot Village Casino - Player’s winnings were cancelled due to a breach of Bonus T&Cs.

Jackpot Village Casino
Safety Index:Below average Submitted: 10 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $65

Gate 777 Casino - Player’s deposit has been delayed.

Gate 777 Casino
Safety Index:High Submitted: 10 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €30,046

Mr Bet Casino - Player lost her winnings and her account was blocked.

Mr Bet Casino
Safety Index:High Submitted: 10 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €800

Craze Play Casino - Player’s winnings were cancelled due to a Bonus T&Cs breach.

Craze Play Casino
Safety Index:Above average Submitted: 09 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €150

Gratorama Casino - Player is unable to withdraw her winnings.

Gratorama Casino
Safety Index:Below average Submitted: 09 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,500

Loki Casino - Player lost his winnings due to a breach of Bonus T&Cs.

Loki Casino
Safety Index:High Submitted: 09 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €200

6Black Casino - Player’s withdrawal has been delayed.

6Black Casino
Safety Index:Very low Submitted: 09 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €800

RoyalSpinz Casino - Player’s winnings were cancelled due to a maximum bet rule.

RoyalSpinz Casino
Safety Index:Very low Submitted: 08 Feb 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €190

Drake Casino - Player is unable to convert her bonus money to real money.

Drake Casino
Safety Index:Very high Submitted: 08 Feb 2020
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