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All45,917Opened970Not solved5,720Solved12,954Rejected26,273
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Case closed Our verdict

Unjustified complaint

Disputed amount: A$7,000

FastPay Casino - Player’s account has been closed due to a deposit sent from 3rd party credit card.

FastPay Casino
Safety Index:Very high Submitted: 14 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,800

Paf Casino - Player complains that he didn’t win anything.

Paf Casino
Safety Index:Very high Submitted: 14 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €20

Cookie Casino - Player’s deposit bonus has not been activated.

Cookie Casino
Safety Index:Above average Submitted: 14 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Spartan Slots Casino - Player’s winnings have been capped.

Spartan Slots Casino
Safety Index:Low Submitted: 14 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $200

Vegas Rush Casino - Player has been asked to provide documents for additional verification.

Vegas Rush Casino
Safety Index:Low Submitted: 14 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $1,075.11

Ruby Slots Casino - Player’s experiencing difficulties logging into his account. The complaint was closed as unjustified.

Ruby Slots Casino
Safety Index:High Submitted: 14 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$545

Johnny Kash Casino - Player cannot withdraw his winnings.

Johnny Kash Casino
Safety Index:Very low Submitted: 13 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Casino Room - Player is enquiring about slot game.

Casino Room
Safety Index:Very high Submitted: 13 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €100,000

Rembrandt Casino - Player’s lost all his winnings.

Rembrandt Casino
Safety Index:Below average Submitted: 13 Jun 2020
Case closed Our verdict

Other

Disputed amount: $10,000

Loki Casino - Player’s lost all his winnings.

Loki Casino
Safety Index:High Submitted: 13 Jun 2020
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