HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44515Opened942Not solved5577Solved12558Rejected25438
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €110

Solverde.pt Casino - Player is questioning fairness of jackpot games.

Solverde.pt Casino
Safety Index:Very high Submitted: 18 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €800

Bettilt Casino - Player’s experiencing difficulties completing KYC verification.

Bettilt Casino
Safety Index:Low Submitted: 17 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 60,000 руб

Wildblaster Casino - Player’s account has been blocked and winnings confiscated.

Wildblaster Casino
Safety Index:High Submitted: 17 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $3,400

FastPay Casino - Player’s highly dissatisfied with casino’s RTP (Return to Player) and live support.

FastPay Casino
Safety Index:Very high Submitted: 17 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €400

Lord of the Spins Casino - Player’s withdrawal of bonus winnings has been declined.

Lord of the Spins Casino
Safety Index:Very low Submitted: 16 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1

Winorama Casino - Player wishes to close her account.

Winorama Casino
Safety Index:Below average Submitted: 16 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $190

Europa Casino - Player’s balance has disappeared.

Europa Casino
Safety Index:Very high Submitted: 15 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $25,000 ARS

Bet2U Casino - Player’s criticizing withdrawal process.

Bet2U Casino
Safety Index:Very low Submitted: 15 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$300

House Of Pokies Casino - Player has self-excluded himself from sister casinos.

House Of Pokies Casino
Safety Index:Low Submitted: 14 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $800

Vegas Rush Casino - Player’s winnings have been capped.

Vegas Rush Casino
Safety Index:Low Submitted: 14 Mar 2020
Show more complaints (+10)
Showing 24,751 - 24,760 of 25,438 complaints
1...2475 2476 2477...2544
Go to pageof 2,544 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news