HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,915Opened973Not solved5,720Solved12,954Rejected26,268
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €30,000

Win MaChance Casino - Player complains that he didn’t win anything.

Win MaChance Casino
Safety Index:Very low Submitted: 01 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $100

Dreams Casino - Player’s funds have disappeared from his account.

Dreams Casino
Safety Index:Above average Submitted: 01 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 2,400 RM

Bodog Casino ASIA - Player’s winnings from sports betting have been declined.

Bodog Casino ASIA
Safety Index:Low Submitted: 01 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £1,200

Sportsbetio.uk Casino - Player wishes his deposit to be refunded.

Sportsbetio.uk Casino
Safety Index:Below average Submitted: 30 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €20

Rizk Casino - Player’s criticizing false advertisement of bonus.

Rizk Casino
Safety Index:Very high Submitted: 30 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £700

Zeus Bingo Casino - Player’s having difficulties withdrawing his winnings.

Zeus Bingo Casino
Safety Index:High Submitted: 30 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 2,299 kr

Lucky Days Casino - Player’s struggling to withdraw his winnings.

Lucky Days Casino
Safety Index:High Submitted: 30 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €200

BondiBet Casino - Player’s winnings have been capped.

BondiBet Casino
Safety Index:Below average Submitted: 30 Jun 2020
Case closed Our verdict

Other

Disputed amount: €5,339

Drift Casino - Player’s account has been blocked.

Drift Casino
Safety Index:Low Submitted: 30 Jun 2020
Case closed Our verdict

Other

Disputed amount: €400

ReloadBet Casino - Player’s complaining about a maximum bet.

ReloadBet Casino
Safety Index:Very low Submitted: 30 Jun 2020
Show more complaints (+10)
Showing 24,651 - 24,660 of 26,268 complaints
1...2,465 2,466 2,467...2,627
Go to pageof 2,627 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news