HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44476Opened969Not solved5562Solved12543Rejected25402
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €1,772.82

Casino Venetian - Player is struggling to withdraw her winnings.

Casino Venetian
Safety Index:Very low Submitted: 07 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €6,700

Cresus Casino - Player’s winnings have been cancelled.

Cresus Casino
Safety Index:High Submitted: 07 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: R200

Spin247 Casino - Player’s experiencing difficulties withdrawing his winnings.

Spin247 Casino
Safety Index:Above average Submitted: 07 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €140

Wager Beat Casino - Player is struggling to log in to his account.

Wager Beat Casino
Safety Index:Low Submitted: 07 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €330

Dozenspins Casino - Player’s dissatisfied with withdrawal procedures.

Dozenspins Casino
Safety Index:High Submitted: 07 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$95

Playamo Casino - Player’s experiencing difficulties to withdraw her winnings.

Playamo Casino
Safety Index:Above average Submitted: 07 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 500 ฿

i1scr Casino - Player’s struggling to access their account.

i1scr Casino
Safety Index:Above average Submitted: 07 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Mex$11,000

Caliente Casino - Player’s struggling to complete KYC verification.

Caliente Casino
Safety Index:Below average Submitted: 06 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $462.17 ARS

Greenplay Casino - Player’s inquiring about account cancellation.

Greenplay Casino
Safety Index:Very high Submitted: 06 Apr 2020
Case closed Our verdict

Other

Disputed amount: ??

Spin Samba Casino - Player has been trying to close his account for a long period of time.

Spin Samba Casino
Safety Index:Below average Submitted: 06 Apr 2020
Show more complaints (+10)
Showing 24,611 - 24,620 of 25,402 complaints
1...2461 2462 2463...2541
Go to pageof 2,541 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news