HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44326Opened917Not solved5555Solved12512Rejected25342
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $1,600

Vegas Rush Casino - Player’s winnings from No Deposit bonus have been cancelled.

Vegas Rush Casino
Safety Index:Low Submitted: 10 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 15,000 PKR

BETWINNER Casino - Player’s requests for self-exclusion have been overlooked.

BETWINNER Casino
Safety Index:Below average Submitted: 10 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €380

Lord of the Spins Casino - Player’s withdrawal has been declined.

Lord of the Spins Casino
Safety Index:Very low Submitted: 10 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €8,200

Playamo Casino - Player’s winnings have been confiscated.

Playamo Casino
Safety Index:Above average Submitted: 10 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,500

Lord of the Spins Casino - Player’s winnings have been confiscated due to 30% maximum bet rule.

Lord of the Spins Casino
Safety Index:Very low Submitted: 10 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €500

Dream Jackpot Casino - Player’s bonus winnings have been voided.

Dream Jackpot Casino
Safety Index:High Submitted: 10 Apr 2020
Case closed Our verdict

Other

Disputed amount: A$800

Casinochan - Player’s questioning casino’s withdrawal and verification procedures.

Casinochan
Safety Index:Above average Submitted: 09 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$403

House Of Pokies Casino - Player is refusing to provide personal details for verification.

House Of Pokies Casino
Safety Index:Low Submitted: 09 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Classy Slots Casino - Player is highly dissatisfied with overall casino experience.

Classy Slots Casino
Safety Index:Very low Submitted: 09 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,000

BetAmo Casino - Player’s winnings from bonus play have been confiscated.

BetAmo Casino
Safety Index:Above average Submitted: 09 Apr 2020
Show more complaints (+10)
Showing 24,531 - 24,540 of 25,342 complaints
1...2453 2454 2455...2535
Go to pageof 2,535 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news