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All39,572Opened900Not solved4,828Solved11,485Rejected22,359
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Case closed Our verdict

Player stopped responding

Disputed amount: €1

Win2day Casino - Player is dissatisfied with the casino’s services.

Win2day Casino
Safety Index:Very high Submitted: 27 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

Winfest Casino - Delayed payment.

Winfest Casino
Safety Index:High Submitted: 27 Dec 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €650

AllCashBack Casino - Player’s bonus winnings were declined.

AllCashBack Casino
Safety Index:Low Submitted: 27 Dec 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: 9,000 лв

WinBet Casino BG - Player has a problem with verification.

WinBet Casino BG
Safety Index:High Submitted: 26 Dec 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €110

Casino Belgium - Player’s winnings from a free bonus were denied.

Casino Belgium
Safety Index:High Submitted: 26 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 200 ₴

Casino7 - Player has a problem with deposits/withdrawals with VISA/Mastercard.

Casino7
Safety Index:Above average Submitted: 25 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 17,000 ₴

HITLOTO Casino - Player has a problem with verification.

HITLOTO Casino
Safety Index:Very low Submitted: 24 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: Mex$81,000

Spin Palace Casino - Player account was blocked, all winnings confiscated.

Spin Palace Casino
Safety Index:Below average Submitted: 24 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €5,000

Diamond Club VIP Casino - Player has a problem with closing her account.

Diamond Club VIP Casino
Safety Index:Very low Submitted: 24 Dec 2019
Case closed Our verdict

Regulator: Casino was right

Disputed amount: $3,515

PokerStars Casino - Player’s account was closed and winnings confiscated.

PokerStars Casino
Safety Index:Above average Submitted: 23 Dec 2019
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