HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,046Opened913Unresolved5,349Resolved12,902Rejected21,882
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Stakers Casino - Player’s withdrawal has been delayed.

Closed Submitted: 05 Mar 2020
Disputed amount: £2,946.87
Safety Index 4.0 Low
Our verdict Player stopped responding

Slotjoint Casino - Player is struggling to receive his winnings due to unfinished KYC process.

Closed Submitted: 05 Mar 2020
Disputed amount: €500
Safety Index 8.2 High
Our verdict Unjustified complaint

Box 24 Casino - Player’s winnings have been capped.

Closed Submitted: 05 Mar 2020
Disputed amount: A$8,000
Safety Index 3.5 Low
Our verdict Unjustified complaint

Nordicasino - Player’s winnings from promotional play have been voided.

Closed Submitted: 04 Mar 2020
Disputed amount: €900
Safety Index 1.9 Very low
Our verdict Player stopped responding

Spicy Spins Casino - Player’s withdrawal has been delayed.

Closed Submitted: 04 Mar 2020
Disputed amount: €300
Safety Index 3.7 Low
Our verdict Player stopped responding

Club Lounge Casino - Player’s winnings from promotional play have been voided.

Closed Submitted: 04 Mar 2020
Disputed amount: €2,000
Safety Index 3.3 Very low
Our verdict Player stopped responding

Golden Park Casino ES - Player’s questioning Evolution Gaming software problems in Spain.

Closed Submitted: 03 Mar 2020
Disputed amount: ??
Safety Index 9.1 Very high
Our verdict Unjustified complaint

Casino Gods - Player’s experiencing difficulties withdrawing his winnings.

Closed Submitted: 03 Mar 2020
Disputed amount: £115
Safety Index 7.2 Above average
Our verdict Player stopped responding

Joka Room Casino - Player complains that he didn’t win anything.

Closed Submitted: 03 Mar 2020
Disputed amount: A$100
Safety Index 2.3 Very low
Our verdict Unjustified complaint

CashSpins Casino - The player’s winnings have been confiscated.

Closed Submitted: 03 Mar 2020
Disputed amount: €790
Safety Index 4.6 Low
Show more complaints (+10)
Showing 21,601 - 21,610 of 21,882 complaints
1...2,160 2,161 2,162...2,189
Go to pageof 2,189 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.