QuickWin Casino - Player’s withdrawal is delayed.

Still stuck my withdrawal at pending. Casino didnt ask me for KYC. At support, they still saying that my account is safe and i have to wait more. But its already two weeks and no change yet. Please help me if you can.

Thank you so much

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• What types of games did you play to accumulate the winnings that you have been trying to withdraw?
• Did you accumulate these winnings with or without a bonus?
• When was the last time the casino customer support communicated with you regarding the delay in processing your withdrawal requests?
• Have you contacted customer support to confirm whether any identity verification is required from your side, despite your profile indicating otherwise?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika