QuickWin Casino - Player's account is blocked after withdrawal request.

My account has been suddenly blocked after I requested a withdrawal of €7,600. I have already successfully completed the KYC verification process and my account was fully verified. Currently, I am unable to access my account and the Live Chat support has been disabled for me. I have sent multiple emails to their support team (Ticket #49641442) but I have received no human response or explanation for the block. I demand the immediate release of my funds and a clear explanation for this account restriction

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with QuickWin Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• Have you made any previous successful payouts from the casino?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication attempts with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas