Pledoo Casino

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Case summary

The player from Germany requests immediate closure of her Pledoo account, which she has attempted to close multiple times since February 2025, citing gambling addiction. Despite her repeated requests, she has not received a response, and she seeks a refund of all deposits made after her initial closure request.

Discussion

Private

zeninosilla

Silver

Germany

Private

1 month ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Veronika

Complaint Resolution Center Deputy Team Lead

Private

1 month ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Veronika

Complaint Resolution Center Deputy Team Lead

Private

1 month ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

zeninosilla

Silver

Germany

Private

1 month ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Veronika

Complaint Resolution Center Deputy Team Lead

Private

3 weeks ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Veronika

Complaint Resolution Center Deputy Team Lead

Private

This post has been made private by Casino Guru, as requested by the player.

Private

Veronika

Complaint Resolution Center Deputy Team Lead

Private

5 days ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Waiting for approval

zeninosilla

Silver

Germany

Waiting for approval

5 days ago

OriginalTranslation

Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.