PlayOJO Casino UK - Player’s account has been closed with no explanation.

I registered told management decision to block my account with no explanation didn’t even open the app only to register wrote ignored I want my account deleted and details removed as awful still getting email from this awful company as another door closes a better one opens

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with PlayOJO Casino UK.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please clarify whether you asked the casino to close your account? Was it the casino's unilateral decision to close your account?
• Have you made any deposits? Was there any game activity on your player's account?
• Does the casino withhold any balance on your account?
• Have you unsubscribed from the casino's marketing communication? (newsletters/ads)

Thank you very much in advance for your reply.

Best regards,

Tomas