HomeComplaintsPigmo Casino - Player's withdrawal has been delayed.

Pigmo Casino - Player's withdrawal has been delayed.

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Current status

Waiting for Casino Guru to reply

3d 11h 7m 55s

Pigmo Casino
Safety Index:Below average

Case summary

The player from Portugal is unable to withdraw his funds from the Telegram casino Pigmo, which he previously found reliable. After attempting to make a withdrawal, it remains stuck on processing, and he discovers that the casino operators may have run off with users' money, leaving the casino inoperable.

Public
Public
4 days ago

I was a VIP user from this telegram casino called pigmo , never had an issue with it , withdrawal always fast , games working, etc... in the last couple of months they simply just stopped processing the payments ... I was reading about that in the chat then I tried to make a small withdrawal of my balance and it didn't went through...it's stuck on processing.

After that I made a research and found out that the people who run this casino had run with the money and left the casino in ghost mode , all the money that enters casino wallets is quickly drained.

I couldn't take the money out so I kept playing for a few days hoping it was a mistake...after that I tried to withdraw what's left and it's in processing since then too.

I also found out after a research that the owner's name is G. J. and he already did this in another casino called crashout.

Edited by a Casino Guru admin
Public
Public
3 days ago

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Public
Public
3 days ago

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

  • What types of games did you play to accumulate the most recent winnings you have been trying to withdraw?
  • Did you accumulate these winnings with or without a bonus?
  • Have you completed full KYC verification at this casino?
  • Have you tried contacting the casino’s customer support to ask about the reason for the delayed withdrawals? If so, please share their response with us.

Additionally, we understand that you mentioned serious concerns regarding the casino’s operation and its owners. However, please note that we are currently unable to verify these claims, and we do not have any confirmed information indicating fraudulent activity on their part at this time.

If you have any supporting evidence regarding these allegations, feel free to share it with us, as it may help us better understand the situation.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

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3 days ago
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This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Waiting for approval
Waiting for approval
3 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Waiting for approval
Waiting for approval
3 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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