N1 Bet Casino - Player's withdrawal is delayed due to KYC issues.

I provided 2 documents.. bank statement and utility bill both original with everything being visible and yet they claim it's modified and alterd wich is a total lie and not true. I told them I can show rproof it's original documents but they don't care all they say is their system found that the file is modifed and wont do anything more to help me

I'm losing hope that I will be able to withdraw...All the proof and its still not enoug...never had a KYC problem until now...this is a absolutly scumy site don't deposit your money.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with N1 Bet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account accessible, or was it blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the issue you refer to in your post? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas