HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,363Opened774Unresolved5,646Resolved13,396Rejected22,547
Active filters: Casino:
Clear all filters
Sort
Current status Waiting for Casino Guru to reply 6d 20h 30m 39s

AceBet Casino - Player is banned from account with no valid reason.

Opened Submitted: 25 Aug 2026
Safety Index 7.5 Above average
Current status Waiting for player to reply 9d 20h 15m 39s

BetHall Casino - Player’s withdrawal is delayed.

Opened Submitted: 25 Aug 2026
Safety Index 6.8 Above average
Current status Waiting for player to reply 11d 19h 59m 37s

BlazeBet Casino - Player's withdrawal is delayed and funds remain playable.

Opened Submitted: 25 Aug 2026
Safety Index 8.5 High
Current status Waiting for a delayed payment 13d 14h 59m 58s

Shuffle Casino - Withdrawal of player's winnings has been delayed.

Opened Submitted: 25 Aug 2026
Safety Index 4.8 Low
Current status Waiting for Casino Guru to reply 6d 21h 38m 5s

BetStorm Casino - Player’s withdrawal has been delayed.

Opened Submitted: 25 Aug 2026
Safety Index 4.8 Low
Current status Waiting for a delayed payment 9d 13h 11m 26s

Neospin Casino - Player claims that payment has been delayed.

Opened Submitted: 25 Aug 2026
Safety Index 7.3 Above average
Current status Waiting for Casino Guru to reply 6d 21h 15m 45s

Xon Bet Casino - Player claims that payment has been delayed.

Opened Submitted: 25 Aug 2026
Safety Index 4.4 Low
Current status Waiting for Casino Guru to reply 4d 21h 16m 45s

Xon Bet Casino - Player’s winnings haven’t been received yet.

Opened Submitted: 25 Aug 2026
Safety Index 4.4 Low
Current status Waiting for player to reply 6d 23h 48m 14s

Magic Win Casino - Player's withdrawal is delayed.

Opened Submitted: 25 Aug 2026
Safety Index 0.6 Very low
Current status Waiting for player to reply 6d 23h 54m 47s

Bitfortune Casino - Player's account has been closed without explanation.

Opened Submitted: 25 Aug 2026
Safety Index 7.3 Fresh casino
Show more complaints (+10)
Showing 1 - 10 of 42,363 complaints
1 2...4,237
Go to pageof 4,237 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.