Leon Casino - Player's winnings have been confiscated.

I won approximately ₹1,23,000 playing Casino games on LeonBet. After completing my full verification, the casino suddenly made a 'Debit Correction' and removed ₹72,147.07 from my account without any valid reason.

When I contacted support, the agent gave a ridiculous explanation saying 'the funds were ours' and that I am not permitted to have winnings. My account has since been blocked. This is a clear seizure of legitimate winnings from a verified player. I request your help in recovering these funds."

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Dear Yogeshkumar89,

Thank you very much for submitting your complaint. I’m sorry to hear about the deduction from your balance and the subsequent account block.

To better understand your situation and assess the case properly, I would like to ask you a few additional questions:

• Could you please confirm whether your winnings were accumulated purely from real money play, or if any bonus was used at any point?
• Could you please specify which games you were playing when you accumulated your winnings?
• Have you ever made any successful withdrawals from this casino in the past?
• Do you have any communication with the casino (emails or chat transcripts) where they explain or justify the deduction?

If possible, please also provide your transaction history and game history covering the period when the winnings were accumulated and when the "Debit Correction" occurred. This will be very helpful for us to review the case in detail.

You can attach all relevant evidence here or forward it to petronela.k@casino.guru.

Your cooperation in providing these details will help us investigate and work towards a resolution.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela