The player from Italy has had his account blocked and can no longer access it after making some winnings at the casino.
I made some winnings at the casino and my account was blocked and I can no longer access it.
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Hello,
Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?
I hope we can help resolve this issue promptly. Thank you in advance for your reply.
Best regards,
Kristina
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