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HomeComplaintsLegiano Casino - Player's account has been closed.

Legiano Casino - Player's account has been closed.

Opened
Current status

Waiting for player to reply

6d 22h 33m 57s

Legiano Casino
Safety Index:High

Case summary

The player from Italy has had his account blocked and can no longer access it after making some winnings at the casino.

Public
Public
9 hours ago
Translation

I made some winnings at the casino and my account was blocked and I can no longer access it.

Automatic translation:
Public
Public
1 hour ago

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

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Public
Public
1 hour ago

Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

  • Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
  • Had you completed verification before you lost access to the account?
  • Were your winnings accumulated while a bonus was active, or without an active bonus?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina


Mando001 has 6d 22h 33m 57s to reply

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