HomeComplaintsGoldbet Casino - Player’s account is blocked as duplicated.

Goldbet Casino - Player’s account is blocked as duplicated.

Opened
Current status

Waiting for player to reply

4d 2h 41m 24s

Goldbet Casino
Safety Index:Very low

Case summary

The player from the United Kingdom finds his account blocked for being a duplicate, despite never having a second account with the casino. He has a withdrawal pending of 1800€.

Public
Public
4 days ago

Account blocked as duplicated with 1800€ on withdrawal. Never had second account with this casino. Basically looks like one big scam. Fkn wankers

Public
Public
3 days ago

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Public
Public
3 days ago

Dear Greg81,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your account and withdrawal, and I understand your concern. However, I’d like to emphasize that we’ve received many complaints about delayed withdrawals from this specific gambling establishment. Despite numerous cases submitted, the casino has decided to adopt a No Reaction Policy approach in response to all our attempts to negotiate any issues.

I can only imagine how frustrating it must be to be accused of using multiple accounts and wait for your money without any feedback on when you’ll receive it, and I genuinely hope that your winnings will be sent to you eventually.

Could you please forward a screenshot of your withdrawal request to petra.h@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards

Petra


Greg81 has 4d 2h 41m 24s to reply

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