The player from Germany is experiencing a withdrawal issue, having requested his funds over four months ago. He is fully verified and has successfully withdrawn in the past, but the casino has stopped all payments without explanation.
Gangsta Casino - Player’s withdrawal has been delayed.
Opened
Current status
Waiting for Casino Guru to reply
6d 21h 8m 2s
Gangsta Casino
Safety Index:HighCase summary
Discussion
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Public
yesterday
There is not much to say.. I am literally waiting over 4 months now for my withdrawal. I am fully verified and I have withdrawn successfully in the past. They just stopped paying me and never told me why.
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5 hours ago
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5 hours ago
Dear Andipf,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- When have you passed verification in the casino?
- Have you been using the same payment method for payouts?
- Have you accumulated your winnings with or without an active bonus?
- Could you please share with me your communication with the casino regarding the delay? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
