Drip Casino - Player's deposit is delayed.

I deposited €50 via Flexepin on April 7, 2026.

According to Flexepin, the amount was successfully credited to the casino ("credited to the platform").

The amount has not been credited to my account for over 16 days.

The support team refers to a third-party provider and does not give a clear timeframe.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Drip Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Was this your first deposit in the casino? Have you previously deposited using this payment method in the casino?
• Was the payment processed directly by the casino cashier? Have you received any confirmation from the casino about the deposit at any point?
• Is your player's account accessible? Are you able to review the deposit transactions as they appear in the casino's records and share a screenshot from the relevant time period?
• Could you please share with me any other communication with the casino regarding when you attempted to resolve the issue, if available? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas