Dailyspins Casino - Player’s account has been closed for alleged fraud.

Dailyspins casino has deemed me as fraud for absolutely no reason, I placed withdrawal and I was asked for KYC within 48 hours, i submitted my KYC and passed the verification successfully and placed the withdrawal. 1 hour later my account is blocked my winnings and deposit is confiscated and they're not re opening my account and saying that I have done fraud for absolutely no reason.

Kindly unblock my account and help me get back my money.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• What types of games did you play to accumulate your winnings? Were they slots, live casino games, or sports betting?
• Did you accumulate these winnings with or without a bonus?
• Which documents did you send to the casino for the KYC verification of your account? Am I correct in understanding that your documents were fully reviewed and approved by the casino's relevant department before your account was closed?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika