Cashed Casino - Player’s withdrawals have been delayed.

Dear Casino Guru,

I would like to file a complaint regarding delayed withdrawals from an online casino that has failed to process my payments within a reasonable timeframe.

I made the following withdrawal requests:

13.05.2026 – €500

14.05.2026 – €500

15.05.2026 – €300

As of today, I have still not received any of these withdrawals, despite more than two weeks having passed. I have already contacted the casino directly regarding this issue, but the matter remains unresolved and I have not been provided with a clear explanation or payment timeline.

I find this delay unacceptable and I am concerned about the casino’s handling of player funds and withdrawal processing.

I kindly request that Casino Guru investigate this matter and assist in resolving the issue as soon as possible.

Thank you for your time and assistance.

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Stay safe.

Dear Ne1tsyt,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• Please provide the link and name of the casino in question.
• Could you please confirm that your account is fully verified?
• Have you accumulated your winnings with or without an active bonus?
• Have you made any successful withdrawals before?

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Jean