Blaze Spins Casino - Player's withdrawal request is delayed.

Hello,

I have registered with the casino and it says that no account verification is required. When I tried to make a withdrawal request they rejected it and asked me for a document, I sent them one anyway but it has been a while and I have not received a response from them. I would like to ask you for help with the same win

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Dear Hummos0,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• When did you request the payout? Have you opted for the same payment method for deposits and payouts?
• When did the casino request documents from you? Which documents were you asked to submit, and when did you submit them?
• Could you please share with me your communication with the casino when trying to resolve the situation? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas