Bizzo Casino - Player's bonus has been denied.

I joined to get the welcome bonus. The bonus was not applied.

I contacted support.

They first added the bonus but for an incorrect amount.

Support then removed the bonus and informed me my account could not receive bonus's due to bonus abuse.( This is my first ever deposit)

How could I abuse a bonus when I was never even a customer?

I am happy to provide the chatlog proving what I say.

So basically the company tricked me into joining the website on the promise of a bonus and just refused to provide it.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please clarify which bonus you intended to activate? Please post a link or promo code you used to activate the offer here in this thread.
• Did the casino clarify why the bonus wasn't credited to you?
• Have you already played with your deposit, please?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Attila