Asino Casino - Player’s withdrawal request is delayed.

So i signed with asino casino

First time round i won 554 clean but they said because i bought free spins that was against there rules so i fortified the money.

Then this weekend just gone my usual site was not working so i tried with them again asino

I deposit 60 have a win and end Up with. 1400 i have. A look its all with drawable i make request it says pending then they cancel it saying i need to verify i have looked all over my page and there is.no verify option

So i contact support and they just keep saying click here click so i sent them click by click screen shots and they just say please verify help me please also lost 337 to cheeky spins

This weekend

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Asino Casino. If you have an issue with another online casino, kindly file a separate complaint for it.

On desktop, I found the verification section here, in the player's profile section:

On mobile:

First, go to my profile, then navigate to the verification section:

If the issue persists, try using a different browser or device to access your player's account.

Please let me know if this was a valid solution to your issue

Thank you very much in advance for your reply.

Best regards,

Tomas