HomeComplaintsAsino Casino - Player’s account is closed after bonus request.

Asino Casino - Player’s account is closed after bonus request.

Opened
Current status

Waiting for player to reply

6d 6h 37m 57s

Asino Casino
Safety Index:High

Case summary

The player from Australia faces a problem with the casino regarding a bonus issue, and after contacting the support team, he finds himself blocked from his account.

Public
Public
2 days ago

I have had this issue with these guys before they need er issue the bonus and I asked the support team and now im blocked

Public
Public
17 hours ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
17 hours ago

Dear Davidcarter,

Thank you very much for submitting your complaint. I'm really sorry to hear about your issue with Asino Casino. I'm afraid I will need more information regarding your problem. Could you please elaborate?

Thank you in advance for your response.

Best regards,

Attila

Davidcarter has 6d 6h 37m 57s to reply

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.