HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44745Opened961Not solved5592Solved12627Rejected25565
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: £40

Casoola Casino - Player’s deposit has disappeared.

Casoola Casino
Safety Index:Above average Submitted: 16 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 339
Disputed amount: €1,383

1ACasino - Player’s withdrawal has been delayed.

1ACasino
Safety Index:Very low Submitted: 15 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $190

Europa Casino - Player’s balance has disappeared.

Europa Casino
Safety Index:Very high Submitted: 15 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $25,000 ARS

Bet2U Casino - Player’s criticizing withdrawal process.

Bet2U Casino
Safety Index:Very low Submitted: 15 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$300

House Of Pokies Casino - Player has self-excluded himself from sister casinos.

House Of Pokies Casino
Safety Index:Low Submitted: 14 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $800

Vegas Rush Casino - Player’s winnings have been capped.

Vegas Rush Casino
Safety Index:Low Submitted: 14 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $22,210

BoVegas Casino - Player’s struggling to withdraw his winnings.

BoVegas Casino
Safety Index:High Submitted: 14 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €200

Classy Slots Casino - Player’s winnings have been confiscated due to 30% maximum bet rule.

Classy Slots Casino
Safety Index:Very low Submitted: 14 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €30

Joka Room Casino - Player complains that she didn’t win anything.

Joka Room Casino
Safety Index:Very low Submitted: 13 Mar 2020
Case closed Our verdict

Other

Disputed amount: $600

Funclub Casino - Player’s struggling to receive winnings from No Deposit bonus.

Funclub Casino
Safety Index:Below average Submitted: 13 Mar 2020
Show more complaints (+10)
Showing 43,731 - 43,740 of 44,745 complaints
1...4373 4374 4375...4475
Go to pageof 4,475 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news