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All42,223Opened784Unresolved5,617Resolved13,358Rejected22,464
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Our verdict Unjustified complaint

True Blue Casino - Withdrawal has been delayed after player’s account verification.

Closed Submitted: 17 Oct 2019
Disputed amount: A$685
Safety Index 7.6 Above average
Our verdict Player stopped responding

BlackDiamondCasino - Withdrawal has been delayed after player’s account verification.

Closed Submitted: 17 Oct 2019
Disputed amount: €125
Safety Index 3.5 Low
Our verdict Case closed

True Blue Casino - Player’s withdrawal has been pending for more than three months.

Resolved Submitted: 16 Oct 2019
Disputed amount: A$750
Safety Index 7.6 Above average
Our verdict Case closed

Casoo Casino - Players is complaining that his account was blocked and winnings confiscated.

Resolved Submitted: 14 Oct 2019
Disputed amount: €1,000
Safety Index 8.6 High
Our verdict Player stopped responding

Ridika Casino - Player requested a withdrawal, but his winnings were confiscated.

Closed Submitted: 14 Oct 2019
Disputed amount: €300
Safety Index 3.7 Low
Our verdict Unjustified complaint

Planet 7 OZ Casino - Player requested withdrawal and her account has been blocked.

Closed Submitted: 14 Oct 2019
Disputed amount: A$2,500
Safety Index 7.9 Above average
Our verdict Unjustified complaint

BronzeCasino - Player is complaining, that casino allowed him to open an account from restricted country.

Closed Submitted: 12 Oct 2019
Disputed amount: £900
Safety Index 3.6 Low
Our verdict Failed self-exclusion

Spin Million Casino - Failed self-exclusion.

Unresolved Submitted: 12 Oct 2019
Black points: 492
Disputed amount: €4,450
Safety Index 2.8 Very low
Our verdict Player stopped responding

7 Reels Casino - Player cannot withdraw his winnings.

Closed Submitted: 11 Oct 2019
Disputed amount: R320,000
Safety Index 7.9 Above average
Our verdict Player stopped responding

Spicy Spins Casino - Player is not able to use the received bonus.

Closed Submitted: 11 Oct 2019
Disputed amount: €49
Safety Index 3.7 Low
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