Winorama Casino - Player’s struggling to withdraw his winnings.

Ho depositato soldi su winorama ora non mi fa prelevare come io deposito devo pure prelevare perfavore se no non gioco più....... Buonagiornata

Dear Adriano,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details regarding your problem. Could you please elaborate? Have you accumulated winnings with a bonus play or real money? Have you completed the account verification successfully in the past? I hope we will be able to help you to resolve this issue as soon as possible. I will be waiting for your reply patiently.

Best regards,

Petronela

Buongiorno mi ha f atto prelevare però non mi ha domandato la carta di credito forse me li hanno accreditati nella carta dove ho depositato?

Great news Adriano. Much likely your winnings have been sent to the same card. I will keep this complaint opened until your confirmation about a successful withdrawal. Please let me know when you’ll receive your winnings. Thank you in advance.

Dear Adriano,

Have you received your winnings? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.