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All42,265Opened787Unresolved5,628Resolved13,365Rejected22,485
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Our verdict Case closed

321CryptoCasino - Player’s withdrawal has been delayed.

Resolved Submitted: 29 May 2020
Disputed amount: €700
Safety Index 6.8 Above average
Our verdict Unjustified complaint

True Blue Casino - Player’s lost all his winnings.

Closed Submitted: 28 May 2020
Disputed amount: A$350
Safety Index 7.6 Above average
Our verdict Case closed

Joka Room Casino - Player’s questioning withdrawal process.

Resolved Submitted: 28 May 2020
Disputed amount: €510
Safety Index 2.3 Very low
Our verdict No reaction policy

All Spins Win Casino - Player’s winnings from bonus have been cancelled.

Unresolved Submitted: 28 May 2020
Black points: 46
Disputed amount: A$5,000
Safety Index 3.0 Very low
Our verdict Case closed

BGO Casino - Player’s winnings from bonus play have been forfeited.

Resolved Submitted: 28 May 2020
Disputed amount: £850
Safety Index 9.8 Very high
Our verdict Case closed

Joka Room Casino - Player’s withdrawals have been delayed.

Resolved Submitted: 28 May 2020
Disputed amount: C$9,500
Safety Index 2.3 Very low
Our verdict Unjustified complaint

Go Wild Casino - Player’s winnings from bonus play have been forfeited.

Closed Submitted: 28 May 2020
Disputed amount: €850
Safety Index 6.4 Below average
Our verdict Player stopped responding

Deal Or No Deal Casino Ontario - Player is struggling to log in to his account.

Closed Submitted: 28 May 2020
Disputed amount: 500 kr
Safety Index 6.1 Below average
Our verdict Player stopped responding

Wager Beat Casino - Player cannot receive her winnings.

Closed Submitted: 28 May 2020
Disputed amount: A$500
Safety Index 3.3 Very low
Our verdict Player stopped responding

House Of Pokies Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 28 May 2020
Disputed amount: A$1,000
Safety Index 2.9 Very low
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