HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,078Opened956Not solved5,751Solved12,991Rejected26,380
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €2,500

Red Dog Casino - Player’s trying to complete the KYC.

Red Dog Casino
Safety Index:High Submitted: 08 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: A$5,000

Raging Bull Casino - Player’s account has been blocked.

Raging Bull Casino
Safety Index:Above average Submitted: 08 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €10

Winfest Casino - Player’s deposit has never been credited into her account.

Winfest Casino
Safety Index:High Submitted: 07 Jan 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €70

Löwen Play Casino - Player complains that he didn’t win anything.

Löwen Play Casino
Safety Index:Very high Submitted: 07 Jan 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €7,000

Monte Cryptos Casino - Player’s winnings from bonus play have been capped.

Monte Cryptos Casino
Safety Index:Above average Submitted: 07 Jan 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: N$1,975

3DICE Casino - Player canceled his bonus.

3DICE Casino
Safety Index:High Submitted: 07 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: Can$40

BitKingz Casino - Player’s deposit has never been credited into his account.

BitKingz Casino
Safety Index:Below average Submitted: 07 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $371

RingMaster Casino - Player’s struggling to verify her account.

RingMaster Casino
Safety Index:Above average Submitted: 07 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €73

Emojino Casino - Player’s struggling to verify his account.

Emojino Casino
Safety Index:Below average Submitted: 07 Jan 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 1,062
Disputed amount: €5,000

SELECT.bet Casino - Player’s funds have disappeared from his account.

SELECT.bet Casino
Safety Index:Very low Submitted: 07 Jan 2021
Show more complaints (+10)
Showing 41,021 - 41,030 of 46,078 complaints
1...4,102 4,103 4,104...4,608
Go to pageof 4,608 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news