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All42,268Opened782Unresolved5,628Resolved13,368Rejected22,490
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Our verdict Player stopped responding

V.Vegas Casino - Player’s struggling to withdraw their winnings.

Closed Submitted: 20 Oct 2020
Disputed amount: €1,900
Safety Index 9.8 Very high
Our verdict Case closed

BlackDiamondCasino - Player’s account has been blocked.

Resolved Submitted: 20 Oct 2020
Disputed amount: €4,000
Safety Index 3.5 Low
Our verdict Unjustified complaint

V.Vegas Casino - Player is experiencing difficulties completing account verification.

Closed Submitted: 20 Oct 2020
Disputed amount: €350
Safety Index 9.8 Very high
Our verdict Case closed

Punt Casino ZA - Player is criticizing withdrawal limits.

Resolved Submitted: 20 Oct 2020
Disputed amount: R6,000
Safety Index 5.5 Below average
Our verdict Unjustified complaint

Casino360 - Player has been accused of opening multiple accounts.

Closed Submitted: 20 Oct 2020
Disputed amount: €300
Safety Index 2.5 Very low
Our verdict Case closed

Slotjoint Casino - Player complains about the unavailability of iSoftBet games.

Resolved Submitted: 20 Oct 2020
Disputed amount: NZ$1
Safety Index 8.2 High
Our verdict Player stopped responding

Win British Casino - Player is struggling to withdraw her winnings.

Closed Submitted: 20 Oct 2020
Disputed amount: €100
Safety Index 7.2 Above average
Our verdict Case closed

SpinShake Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 20 Oct 2020
Disputed amount: €1,380
Safety Index 9.1 Very high
Our verdict Case closed

Winnerama Casino - Player’s free bonus winnings have been reduced.

Resolved Submitted: 20 Oct 2020
Disputed amount: R39,000
Safety Index 4.9 Low
Our verdict Player stopped responding

Dreams Casino - Player’s withdrawal has been delayed.

Closed Submitted: 19 Oct 2020
Disputed amount: $501
Safety Index 6.6 Above average
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