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All42,269Opened780Unresolved5,628Resolved13,369Rejected22,492
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Our verdict Player stopped responding

Play Fortuna Casino - Player is disappointed with bonus policy.

Closed Submitted: 25 Nov 2020
Disputed amount: €50
Safety Index 9.2 Very high
Our verdict Unjustified complaint

RichPrize Casino - Player’s account has been blocked.

Closed Submitted: 25 Nov 2020
Disputed amount: €165
Safety Index 4.4 Low
Our verdict Case closed

Malibu Club Casino - Player is struggling to withdraw their winnings.

Resolved Submitted: 25 Nov 2020
Disputed amount: A$60
Safety Index 8.1 High
Our verdict Player stopped responding

7BitCasino - Player is struggling to withdraw his winnings due to unfinished KYC process.

Closed Submitted: 25 Nov 2020
Disputed amount: €500
Safety Index 9.5 Very high
Our verdict No reaction policy

Chilli777 Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 25 Nov 2020
Black points: 119
Disputed amount: €1,500
Safety Index 5.9 Below average
Our verdict No reaction

WinningRoom Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 25 Nov 2020
Black points: 18
Disputed amount: €20
Safety Index 6.5 Above average
Our verdict No reaction policy

WinBet Casino BG - Player has been experiencing technical difficulties.

Unresolved Submitted: 24 Nov 2020
Black points: 11
Disputed amount: €300
Safety Index 8.9 High
Our verdict Player stopped responding

V.Vegas Casino - Player’s withdrawal has been delayed.

Closed Submitted: 24 Nov 2020
Disputed amount: €2,000
Safety Index 9.8 Very high
Our verdict Case closed

Casinomia Casino - Player has been accused of opening multiple accounts.

Resolved Submitted: 24 Nov 2020
Disputed amount: €864
Safety Index 5.1 Below average
Our verdict Player stopped responding

Slot10 Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 24 Nov 2020
Disputed amount: €600
Safety Index 3.1 Very low
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